Privacy Policy
Last updated on 1 June 2026
This Privacy Policy sets out how Foundry Living Co., trading as Golden Crest Retail Group Pty Ltd (“we”, “us”, “our”), collects, uses, discloses, and safeguards your personal information when you access our website or purchase our products. By using our website, you acknowledge and agree to the handling of your personal information as described in this Privacy Policy.
Company Information
Company: Foundry Living Co.
Operated by: Golden Crest Retail Group Pty Ltd
ABN: 54 697 268 750
Head Office: 153A Ravenscar Street, Perth, WA 6018 Australia
Phone: +61 434 262 999
Email: help@foundrylivingco.com
Business Hours
Mon-Fri 9am-5pm (EST)
Sat 10am-5pm (EST)
Sun 11am-5pm (EST)
Information We Collect
We may collect personal information that you provide directly, including full name, email address, telephone number, billing and delivery addresses, payment information (securely processed through third-party payment providers), purchase and order history, and communications and support enquiries. We may also collect certain information automatically when you interact with our website, including IP address, device and browser details, pages viewed and duration of visits, cookies and similar tracking technologies, and referral and traffic sources.
How We Use Your Information
We use collected information to process, fulfil, and deliver orders, respond to customer enquiries and provide support, send order confirmations and updates, improve website functionality and user experience, detect and prevent fraudulent or unauthorised activity, meet legal and regulatory obligations, and send promotional communications where you have provided consent.
Legal Basis For Processing (Gdpr)
For individuals located in the European Economic Area (EEA), we process personal data under contractual necessity to fulfil purchases and provide requested services, legal compliance to meet applicable legal and regulatory requirements, legitimate interests to operate, improve, and secure our business, and consent for marketing communications where required.
Information Sharing
We may disclose personal information to trusted third-party service providers including payment processors, courier and logistics providers, website hosting and IT service providers, and marketing and analytics platforms. We do not sell your personal information. Any sharing of data is limited to what is reasonably required to deliver our services and operate our business.
International Data Transfers
Your personal information may be stored or processed in countries outside your place of residence, including Australia and other jurisdictions where our service providers operate. Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws, including GDPR.
Cookies And Tracking Technologies
We use cookies and similar technologies to enable essential website functionality, analyse traffic and website performance, enhance user experience and personalisation, and support advertising and remarketing activities where applicable. You may disable cookies through your browser settings, although this may affect certain website features and functionality.
Data Retention
We retain personal information only for as long as necessary to complete transactions and provide customer support, comply with legal, tax, and accounting obligations, and resolve disputes and prevent fraud. When information is no longer required, it is securely deleted or anonymised.
Your Rights (Gdpr And Other Privacy Laws)
Depending on your location, you may have rights to access your personal data, request correction of inaccurate information, request deletion of your data, object to or restrict processing, and request transfer of your data. For California residents, rights may include knowing what personal information is collected and how it is used, requesting deletion of personal data, opting out of certain data sharing practices, and protection against discrimination for exercising privacy rights. Requests can be made by contacting us at help@foundrylivingco.com.
Marketing Communications
Where you have opted in, we may send you promotional emails or marketing content. You may withdraw consent at any time by using the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing, we may still send non-promotional messages such as order confirmations or service-related updates.
Data Security
We implement reasonable technical and organisational measures to protect your personal information, including secure payment processing systems, SSL encryption for data transmission, access restrictions to personal data, and monitoring systems to detect suspicious activity. While we take appropriate steps to protect your data, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Third-Party Websites
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
Do Not Sell Or Share My Information (Ccpa)
We do not sell personal information. If this position changes in the future, we will provide clear notice and opt-out mechanisms in accordance with applicable law.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be published on this page with an updated effective date. Continued use of our website following any updates indicates acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at help@foundrylivingco.com. Foundry Living Co., trading as Golden Crest Retail Group Pty Ltd