Terms & Conditions

Last updated on 1 June 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Foundry Living Co. trading as Golden Crest Retail Group Pty Ltd (“we”, “us”, “our”).

By accessing or using our website, purchasing products, or engaging with our services, you agree to these Terms. If you do not agree, you must discontinue use of the website immediately.

1. COMPANY INFORMATION

  • Legal Entity: Foundry Living Co. trading as Golden Crest Retail Group Pty Ltd

  • ACN: 697 268 750

  • Registered Address: [Insert Registered Business Address]

  • Customer Support: help@foundrylivingco.com

2. GLOBAL AVAILABILITY

Our website may be accessed internationally, including from the European Union, United Kingdom, United States, and other jurisdictions.

We do not guarantee that all products, services, or features are available in every region. You are responsible for ensuring that your use of the website complies with local laws.

Where applicable, mandatory consumer protection laws in your country of residence may still apply and override parts of these Terms.

3. ELIGIBILITY & ACCOUNT USE

By using this website, you confirm that:

  • You are at least 18 years old (or the legal age of majority in your jurisdiction)

  • You are legally capable of entering into binding contracts

  • All information provided is accurate and up to date

We reserve the right to suspend or terminate access if false or misleading information is provided.

4. PRODUCTS, DESCRIPTIONS & PRICING

We aim to ensure all product descriptions, images, and pricing are accurate. However, minor variations may occur.

We reserve the right to:

  • Modify product specifications without notice

  • Correct pricing errors at any time

  • Cancel or refuse any order affected by pricing or listing errors

  • Limit quantities per customer or order

Prices are displayed in local currency unless otherwise stated. 

5. ORDERS & CONTRACT FORMATION

When you place an order:

  • You are making an offer to purchase

  • We may accept or reject the order at our discretion

  • A binding contract is formed only when payment is confirmed and order is dispatched or confirmed

We may cancel orders due to stock availability, payment issues, fraud risk, or pricing errors.

6. PAYMENT TERMS

We accept payments through approved third-party payment processors.

You confirm that:

  • You are authorised to use the payment method provided

  • Payment information is accurate

  • We are authorised to charge the full order amount, including applicable taxes, duties, or fees

We are not responsible for charges imposed by banks or payment providers.

7. SHIPPING, DELIVERY & RISK

We deliver domestically and internationally, subject to availability.

  • Delivery times are estimates only and not guaranteed

  • Delays may occur due to customs, logistics, or external factors

  • Risk in goods passes to you upon delivery

For international shipments, you are responsible for:

  • Import duties

  • Customs taxes

  • Local regulatory compliance

8. RETURNS & REFUNDS

We offer returns in accordance with our Return Policy.

General Conditions

Returns may be refused if:

  • Items are used, damaged, or not in original condition

  • Return requests are made outside the eligible timeframe

  • Items are non-returnable under our policy

9. WARRANTY & PRODUCT GUARANTEE

Some products include a limited warranty against manufacturing defects.

Warranty coverage does not apply to:

  • Normal wear and tear

  • Improper use, assembly, or maintenance

  • Accidental or external damage

This warranty is provided in addition to any rights you may have under consumer law in your country of residence.

10. INTELLECTUAL PROPERTY

All content on this website (including text, images, branding, logos, product designs, and layouts) is owned or licensed by us and protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, or distribute content without permission

  • Use our branding or materials for commercial purposes

  • Modify or create derivative works without written consent

11. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website functionality or security

  • Upload malicious code or harmful content

  • Misrepresent your identity or payment information

12. THIRD-PARTY SERVICES

We may use third-party providers for:

  • Payment processing

  • Shipping and logistics

  • Analytics and marketing tools

We are not responsible for the performance, policies, or actions of third-party providers.

13. PRIVACY & DATA PROTECTION (GDPR / CCPA)

We comply with applicable data protection laws, including:

  • EU General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA), where applicable

We collect and process personal data only as necessary to:

  • Process orders

  • Provide customer support

  • Improve services and website functionality

For more information, refer to our Privacy Policy.

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction or deletion of data

  • Restriction or objection to processing

  • Data portability (EU residents)

  • Opt-out of data “sale” or sharing (California residents, if applicable)

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for loss of profit, revenue, or data

  • We are not liable for delays or failures caused by third parties or force majeure events

Where liability cannot be excluded under applicable law, it is limited to the amount paid for the relevant product.

15. FORCE MAJEURE

We are not responsible for failure or delay caused by events beyond our reasonable control, including:

  • Natural disasters

  • Transport disruptions

  • Government actions

  • Labour disputes

  • Internet or infrastructure failures

16. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of Western Australia, Australia, unless mandatory consumer law in your country of residence requires otherwise.

We encourage resolution through direct communication first. If a dispute cannot be resolved, it may be subject to the jurisdiction of competent courts in Western Australia, subject to overriding consumer rights in your jurisdiction.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time. Updates take effect upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.

18. CONTACT INFORMATION

For questions or support:

Email: help@foundrylivingco.com
Company: Foundry Living Co. trading as Golden Crest Retail Group Pty Ltd