Terms & Conditions

Last updated: 1 June 2026

These Terms of Service (“Terms”) set out the conditions that apply when you access or use the website operated by Foundry Living Co., trading as Golden Crest Retail Group Pty Ltd (“we”, “us”, “our”). By browsing our site, placing an order, or using any of our services, you acknowledge and accept these Terms. If you do not agree with them, you should stop using the website immediately.

1. Business details

Company: Foundry Living Co.

Operated by: Golden Crest Retail Group Pty Ltd

ABN: 54 697 268 750

Head Office: 153A Ravenscar Street, Perth, WA 6018 Australia

Phone: +61 434 262 999

Email: help@foundrylivingco.com

Business Hours
Mon-Fri 9am-5pm (EST)
Sat 10am-5pm (EST)
Sun 11am-5pm (EST)

2. International access

Our website is accessible from multiple countries, including the European Union, United Kingdom, United States, and other regions. We do not guarantee that all products or services are available in every location. You are responsible for ensuring compliance with your local laws when using the website. Where mandatory consumer laws in your jurisdiction apply, those rights will override these Terms where required.

3. Eligibility and account use

You confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction), have the legal capacity to enter into binding agreements, and that all information you provide is accurate and current. We may suspend or terminate access if false or misleading information is provided.

4. Products, descriptions and pricing

We aim to ensure product information, images, and pricing are accurate, but errors may occur. We reserve the right to update product details without notice, correct pricing errors at any time, refuse or cancel orders affected by such errors, and limit purchase quantities. Prices are shown in the relevant currency unless stated otherwise.

5. Orders and contract formation

When you place an order, you are making an offer to purchase. We may accept or reject orders at our discretion. A binding contract is formed only once payment is confirmed and the order is dispatched or formally accepted. Orders may be cancelled due to stock issues, payment problems, suspected fraud, or pricing errors.

6. Payment terms

Payments are processed via third-party providers. You confirm you are authorised to use the payment method, that details provided are accurate, and that we may charge the full order amount including taxes, duties, or fees. We are not responsible for additional charges imposed by banks or payment providers.

7. Shipping, delivery and risk

We offer domestic and international shipping depending on availability. Delivery times are estimates only and not guaranteed. Delays may occur due to customs, logistics, or external factors. Risk passes to you upon delivery. For international orders, you are responsible for customs duties, import taxes, and compliance with local regulations.

8. Returns and refunds

Returns are subject to our Return Policy. Returns may be refused if items are used, damaged, not in original condition, requested outside the return period, or classified as non-returnable under our policy.

9. Warranty and product guarantee

Some products may include a limited warranty covering manufacturing defects. This does not cover normal wear and tear, misuse, improper installation, lack of maintenance, or accidental damage. This warranty operates alongside any rights you may have under applicable consumer law.

10. Intellectual property

All website content, including text, images, branding, logos, product designs, and layout, is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, distribute, use commercially, or create derivative works from our content without written permission.

11. User conduct

You agree not to use the website for unlawful purposes, interfere with its security or functionality, upload malicious code, or provide false identity or payment information.

12. Third-party services

We use third-party providers for payment processing, logistics, analytics, and marketing. We are not responsible for their actions, performance, or policies.

13. Privacy and data protection (GDPR / CCPA)

We comply with applicable data protection laws, including GDPR and CCPA where relevant. Personal data is collected and used only to process orders, provide customer support, and improve services. Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and request data portability. California residents may also opt out of data sharing or sale where applicable. See our Privacy Policy for full details.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses, including loss of profit, revenue, or data. We are not responsible for delays or failures caused by third parties or events beyond our control. Where liability cannot be excluded, it is limited to the amount paid for the relevant product.

15. Force majeure

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, transport disruptions, government actions, labour disputes, or infrastructure failures.

16. Governing law and disputes

These Terms are governed by the laws of Western Australia, Australia, unless mandatory laws in your jurisdiction apply. We encourage resolving disputes through direct contact first. If unresolved, disputes may be brought before courts in Western Australia, subject to overriding consumer rights.

17. Changes to terms

We may update these Terms at any time. Changes take effect once published on our website. Continued use of the website means you accept the updated Terms.

18. Contact information

Email: help@foundrylivingco.com
Company: Foundry Living Co. trading as Golden Crest Retail Group Pty Ltd